Data Protection

Ck9996 Privacy Policy — Your information is completely safe with us

Ck9996 believes that every member's personal information belongs to them. We never sell your data or share it without your permission. This page explains the entire process in plain, straightforward terms.

Last Updated: January 1, 2026
Anonymity

Your Data Is Never Shared with Third Parties

SSL protection

Secured with 128-bit encryption

Data Storage

Stored on secured servers

No tracking

Free from Advertising Tracking

Right to Erasure

Delete Your Data at Any Time

Regular Audits

Third-Party Security Audits

Introduction

Welcome to ck9996. Protecting your privacy is one of our highest priorities. This Privacy Policy ("Policy") explains what information we collect while you use the ck9996 platform, how we use it, and how we keep it secure.

By registering or using ck9996's services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with this Policy, please discontinue using the platform.

ck9996 never sells your personal information. We only collect data that is necessary to operate our services.

What information we collect

Ck9996 collects certain types of information to deliver its services. This data falls into two categories — information you provide directly, and information collected automatically.

Type of Information Example Mandatory?
Identity-Related Full name, date of birth Yes
Contact Information Email, mobile number Yes
Financial information Payment method, transaction history Yes
Identity Verification Documents NID, passport (where KYC applies) Subject to Conditions
Device & Technical Information IP address, browser, device model Automatic
Gaming activity Game history, betting records Automatic

We never store your full payment card number. Payment information is always processed through a PCI-DSS certified payment gateway.

How we collect information

Ck9996 collects information through several methods. Each method is transparent and operates with your consent.

  • Direct Registration: Information you provide when opening an account
  • Transaction Processing: Payment Information for Deposits & Withdrawals
  • Support Contact: Information provided via live chat or email
  • App usage: Device information collected via the mobile app
  • Cookies and tracking: Data related to website browsing behavior
  • Gaming activity: Gaming history and betting records

Purpose of Data Use

Ck9996 uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is necessary.

  • To create and manage your account
  • To process payments and complete financial transactions
  • To verify identity and prevent fraud
  • To provide customer service and technical support
  • To meet legal obligations (such as AML regulations)
  • To send promotional offers (only with your consent)
  • To improve platform security and performance
  • To Ensure Responsible Gaming

If you no longer wish to receive promotional emails, you can unsubscribe at any time by notifying our support team.

Data Sharing Policy

Ck9996 does not sell or rent your personal information to any third party. However, certain data may be shared in the following limited circumstances:

  • Payment Processors: With Mobile Banking, Nagad, Rocket, and others to process transactions
  • KYC services: With identity verification agencies (only when required)
  • Law enforcement agencies: Under court order or legal obligation
  • Licensing Authority: For audits requested by regulatory authorities
  • Technology Partners: For platform operations (under NDA)
Important

All third-party partners operate under strict confidentiality agreements and are not permitted to use your information for their own purposes.

Data Storage & Security

Ck9996 uses industry-standard security measures to protect your information. Our servers are monitored around the clock and undergo regular security audits.

  • SSL/TLS 128-bit encryption — applied to all data transfers
  • Data stored in an encrypted database
  • Firewall & Intrusion Detection System
  • 24/7 real-time server monitoring
  • Regular data backups and recovery plans
  • Restricted access — only authorized staff can view data

Even after your account is closed, certain data may be retained for up to 5 years in accordance with legal obligations. All other data is permanently deleted beyond that period.

Cookies policy

Ck9996 uses cookies on its website and app. Cookies are small text files stored on your device that help us deliver a better experience for you.

  • Essential Cookies: For managing login sessions and core site functionality
  • Analytics Cookies: To understand site usage patterns (anonymous)
  • Preference Cookies: To remember your language preferences and settings
  • Security Cookies: To prevent fraud and bot activity

You can disable cookies through your browser settings. Please note that turning off essential cookies may affect the functionality of certain features on the site.

Your rights

As a ck9996 member, you have important rights over your personal information. We fully respect and uphold these rights.

  • Right to Access: You may request a list of the information we hold about you
  • Right to Rectification: You may request corrections to any inaccurate information
  • Right to Erasure: You may request deletion of your data under certain conditions
  • Right to Restrict Processing: You may request to restrict specific uses of your data
  • Right to object: You may request to opt out of marketing communications
  • Right to Portability: You may request your information in a standard, portable format

To exercise these rights, email us at [email protected]. We will respond within 30 business days.

Protection of minors

Ck9996 strictly does not provide services to anyone under the age of 18. We apply multiple age verification methods during the registration process.

  • Date of birth verification is required at registration
  • Age-related document verification during the KYC process
  • Account suspended immediately upon suspicious activity

If you become aware that a minor is using your account, please contact support immediately.

Warning

Allowing minors to use an account is strictly prohibited. If discovered, the account will be permanently closed.

Third-Party Services

Ck9996 works with third-party game providers and payment services on its platform. Each of these services operates under its own privacy policy.

  • Game providers may collect their own gaming data
  • Payment gateways operate under their own security policies
  • ck9996's privacy policy does not apply when you follow external links

We review the data protection policies of all partners before working with them, and we only work with trusted providers.

Privacy Policy updates

Ck9996 may update or revise this Privacy Policy from time to time. When changes are made, you will be notified in the following ways:

  • Notifications will be sent to your registered email
  • A pop-up notification will be shown when you log in to the platform
  • The date of the latest update will be displayed at the top of this page

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please contact our data protection team:

  • Email: [email protected]
  • Live Chat: Log in to the platform and chat with us directly
  • Response time: within 30 business days

We take all privacy-related complaints seriously. If you are not satisfied with the resolution, you may escalate your complaint to the relevant regulatory authority.

General Questions

Privacy inquiries

Here you'll find answers to the questions our members ask most.

No, ck9996 never sells your personal information to third parties. Your data is used solely for the purpose of operating the service.

Your data is retained while your account remains active. After account closure, certain information may be kept for up to 5 years to meet legal obligations, after which it is permanently deleted.

Yes, you can request deletion of your data by emailing [email protected]. As long as there are no legal restrictions, the process will be completed within 30 business days.

Yes, all payments are processed through PCI-DSS certified gateways. We never store your full card number or PIN.

For significant changes, a notification will be sent to your registered email and displayed upon login to the platform. The date of the most recent update is also shown on this page.
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